/00Glossary

What is Email automation?

Trigger-based email sequences that fire automatically on customer events — purchase, signup, cart abandon, course complete.

The longer answer.

Email automation refers to email sequences that fire automatically based on triggers (events) rather than being sent as one-off broadcasts. Common triggers: purchase confirmation, welcome sequence on signup, cart abandonment, course completion, community-member onboarding. Kavieo's automation engine supports six trigger types and six action types (send email, add tag, wait, branch, SMS, webhook) with branching logic. Email automation typically drives 30-50% of total email-channel revenue in a creator business.

Defined by

Priyanshu Kumar — Founder of Kavieo

Part of the Kavieo Creator Economy Glossary, written from inside the platform. Cross-references to related terms below.

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